What Family Really Means

Some businesses will say they treat you like family, but is that really the case or do they just say that to lure clients? I’ve heard horror stories of companies who advertise “family-style” service because the owners are related, but behind closed doors, they yell and curse at each other. Is that the kind of dynamic you want to enter into? Of course not. What really happens when times get tough? That’s why it’s crucial that your attorney walk the walk and talk the talk.

To me, family is everything. I have my family and my work family, which includes our clients. I know that when times are tough, I can turn to them for help, no matter what the issue is. That’s huge. They may not be able to solve the problem, but they can support me with whatever is required. When we put out the call for help, both families respond. Both families know that I would do the same for them.

That’s what we also provide for our clients. We offer a sizeable amount of services, but perhaps one of the most significant ways we help is by delivering solutions for people we can’t directly represent. If someone comes to me and says, “Carmen, my kid needs a criminal lawyer.” Do you know what I do? I plug into our network and find the absolute best criminal lawyer in the area. I’ve been practicing law for over 20 years, and in that time, I’ve come to know some phenomenal attorneys.

I wouldn’t let someone in my family go to a mediocre attorney. On the off chance, I refer a client to someone who doesn’t do an astounding job, I would come down on that lawyer like a ton of bricks. Why? Because you don’t mess with my family. In law, you’re only as good as your word, and we put our money where our mouth is every day.

There are so many individuals out there who haven’t hired a lawyer before. When you’re navigating untested waters, it’s imperative to have confidence. Here’s the issue: Finding a good lawyer is like looking for a needle in a haystack. That’s why it’s pivotal to call us. When push comes to shove, I believe in my ability as an attorney, but I carry infinitely more confidence in my desire to serve. No one’s going to fight harder to take care of their people, but I can’t do that if I don’t have the opportunity. If you run into an issue, call me.

Whether you need the name of a good plumber, real estate agent, or another lawyer, I care, and I want to help. Don’t take my word for it; listen to those we’ve already helped.

“My experience at Dellutri Law Group was amazing. The staff is great. They make you feel like family. I would highly recommend. Thanks to Carmen and Maria for all you did for me in a difficult time in my life.”

“Look, no one likes to call the attorney. If you are calling one, it’s because something bad is happening and you need protection. When I called the Dellutri Law Group, I was in way over my head and needed some guidance. I spoke with Carmen, who not only provided me the information I needed but did so with patience and understanding. In Fort Myers, it seems like everyone and their brother is a lawyer, and it can be hard to know who you can trust. Please do yourself a favor and seek out Carmen and his team.”

“The staff is extremely professional, friendly, and knowledgeable about bankruptcy, personal injury, and foreclosure defense. You are treated like family at this law firm and not just a client. They are passionate about helping people, and that can be felt the minute you walk through their door or speak to them on the phone.”

We’ve been forging relationships like family since day one. Just a few weeks ago, one of our legal assistants was making her morning coffee-run to McDonald’s in her Dellutri Law Group shirt. The gentleman behind the counter asked her, “Do you work at Dellutri Law Group?” She responded, and he said, “He probably won’t remember me, but tell Carmen I said hi.” When she got to the office that morning and told me, I immediately recalled, “I represented him 17 years ago! He promised me a cup of coffee and never followed through. Tell him he still owes me.”

To me, that’s what family really is.